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Putting Inbound First: The Essential B2B SaaS Go-To-Market Checklist for 2025

📑 Published: December 2, 2024

🕒 10 min. read

Kurt Fischman
Principal, Growth Marshal

When I first stepped into the world of business-to-business (B2B) SaaS market strategy, it felt like being dropped into Baghdad armed with a toy sword (we’ll do real war stories another time). The terrain was tough and the audience was elusive. But over the years, I’ve learned how to navigate this battlefield and formulate a well-crafted go-to-market strategy. I’ve helped SaaS companies grow from obscure startups to market leaders, and along the way, I’ve gathered the kind of insight that comes from doing the work–from planning to pricing to on-the-phone selling.

Prioritizing Inbound in your B2B SaaS go-to-market checklist is less of an action item and more of a mindset. It’s about understanding customer needs. Customers aren't faceless datapoints; they're real people with both frustrations and aspirations. This guide is my attempt to distill nearly a decade of firsthand experience into actionable insights, designed to help you dominate your marketplace 2025.

Why Inbound is a Must-Have In Your Go-To-Market Checklist

Inbound is the backbone of any successful SaaS marketing strategy or complete GTM checklist. It’s what transforms a startup from being an afterthought in a crowded B2B SaaS market to a trusted authority. Unlike outbound —(cold emails🤮)—inbound marketing pulls people in organically.

The beauty of inbound lies in its compounding returns. A single piece of high-quality content, optimized for the right keywords and aligned with your audience’s needs, can generate leads for years. Consider this: SaaS B2B marketers that blog consistently see 67% more leads compared to those that don’t. And when you layer in conversion optimization, nurturing emails, and tailored onboarding, the results can be exponential.

But here’s the kicker: inbound marketing isn’t easy. It takes time, creativity, and relentless focus.

Learning B2B Go-to-Market Strategy the Hard Way

My early B2B marketing endeavors were a disaster. It was 2015, and I was working in a Series A martech startup. We thought we had a solid go-to-market and decided to push all-in on content, pumping out weekly blog posts like a factory assembly line. We wrote about everything—productivity tips, frameworks, leadership—without a cohesive strategy or even halfway decent market understanding.

The result? Crickets. Not exactly the market feedback I was hoping for.

It wasn’t until we took a step back and analyzed what our audience actually cared about that things started to click. Instead of generic content, we focused on building topic clusters around specific pain points felt among our buyer personas, like “is there anyone famous staying on my property.” Within six months, organic traffic tripled, and the company started ranking for target keywords.

Lesson 1:  A strategic go-to-market approach to Inbound isn’t about shouting louder; it’s about understanding what your audience needs to hear.

Lesson 2: when you've found a successful go-to-market strategy you will feel it quickly.

Lesson 3: A working GTM and product-market fit aren't the same thing (that's a story for another time).

The 2025 Inbound Marketing Framework for B2B SaaS Companies

Inbound marketing boils down to three phases: Attract, Engage, and Convert. These aren’t new ideas or go to market strategies, but the tools and tactics evolve every year. Here’s how I see these phases playing out in 2025.

1. Attract the Right Audience

Your inbound strategy starts with bringing the right people in your current market straight to your digital doorstep. In 2025, this means mastering SEO, leveraging social platforms, and experimenting with new B2B marketing channels like AI-driven search engines.

  • SEO:
    Search algorithms now prioritize intent over keywords. For SaaS, this means creating content that answers specific user questions. For example, instead of targeting “CRM software,” you might target “how to choose a CRM for startups.”

  • Social Media:
    LinkedIn remains the goldmine for B2B firms, but short-form video is becoming increasingly important. Think behind-the-scenes content, customer testimonials, and quick product demos.

  • Statistics:
    According to Thinktific, 75% of B2B technology buyers consume content before making a purchase decision? This means your top-of-funnel content needs to be irresistible.

2. Engage Through Meaningful Interactions

Once you’ve attracted visitors, the next step is keeping them engaged. This isn’t about flashy gimmicks; it’s about creating value at every touchpoint of your B2B SaaS company.

  • Content Personalization:
    SaaS solutions using personalized landing pages see 202% higher conversion rates compared to generic pages. Tools like Mutiny can dynamically tailor messaging based on visitor profiles.

  • Interactive Content:
    Interactive tools—calculators, quizzes, and assessments—are engagement goldmines. For a SaaS HR platform, a “cost of turnover” calculator can be both valuable and lead-generating.

3. Convert and Retain Customers

Conversion isn’t just about closing deals; it’s about building relationships that last.

  • Onboarding as Marketing:
    Great onboarding reduces churn. In 2025, B2B businesses will use personalized onboarding videos and in-app guidance to improve retention.

  • Customer Advocacy:
    Turning your SaaS customers into evangelists is one of the most cost-effective marketing strategies. Referral programs, exclusive perks, and active social listening are key.

The Data Behind Inbound Success

I’ve always believed that numbers tell the real story when it comes to thorough market research. Here are some statistics that highlight why inbound is indispensable for your B2B marketing strategy in 2025:

  • SaaS GTM marketing that prioritizes inbound sees a 72% lower customer acquisition cost (Source: HubSpot).

  • Companies with well-defined topic clusters experience 23% more traffic within six months (Source: SEMrush).

  • Personalized email campaigns generate 6x higher revenue than non-personalized campaigns (Source: Statista).

And here's how a comparison of ROI of inbound versus outbound marketing over a 12-month period:

Source: Growth Marshal, LLC

Content Marketing Deep Dive: What Kind of Content Should SaaS Companies in a B2B Market Create?

Content marketing is the heart of inbound marketing, but not all content is created equal. In SaaS, you've got to invest in extensive market research in order to create content that educates, solve problems, and builds trust. Here’s the kind of content that works and best practices for creating it.

Types of Content SaaS Companies Should Focus On:

  1. Blog Posts and Articles:
    Create blog posts that address customer pain points and search queries. For instance, a SaaS accounting platform might write about “How to Simplify Tax Season for Startups.”

  2. Whitepapers and eBooks:
    Long-form content is excellent for generating leads. A whitepaper titled “The Future of Remote Work: Trends and Tools for 2025” could position your SaaS as an industry thought leader.

  3. Case Studies:
    Showcase how your product solves real-world problems. For example, “How Our CRM Helped a Startup Triple Revenue in Six Months” provides social proof and builds credibility.

  4. Video Content:
    Tutorials, product walkthroughs, and customer success stories in video format can engage audiences more effectively. Videos can increase website dwell time by 88%, according to HubSpot.

  5. Interactive Tools:
    Think calculators, quizzes, or diagnostic tools. A SaaS marketing tool might create an “SEO Health Check” tool that provides instant feedback and lead generation opportunities.

Best Practices for Creating SaaS Content:

  1. Good Market Research Always Begins with the Buyer’s Journey:
    Create content for each stage—awareness, consideration, and decision. Awareness content educates; consideration content compares; decision content converts (i.e. buying decisions).

  2. Consistency Is Key:
    Companies that publish regularly see 3.5x more traffic. Create an editorial calendar and stick to it.

  3. Quality Over Quantity:
    Gone are the days of publishing mediocre 500-word blog posts. Invest in thorough, well-researched, and visually appealing content that provides real value.

Use Data to Tell Stories:
Back up claims with data and real-world examples. People trust numbers.

Mastering SEO: The Art of Keyword Research in Your B2B SaaS Go-To-Market

SEO is a non-negotiable pillar of inbound marketing checklists, and effective keyword research is its foundation. The goal is to match your content with the queries your B2B target audience is searching for.

How to Perform Keyword Research:

  1. Understand Search Intent:
    Keywords are not just words—they’re clues to market trends around what your audience wants. For example, someone searching “best SaaS marketing tools” likely intends to compare options, whereas “how to use a CRM” indicates they are further along in the buyer's journey.

  2. Start with Seed Keywords:
    Begin with broad terms related to your SaaS product. For a project management tool, seed keywords might include “task management” or “collaboration software.”

  3. Expand with Tools:
    Use keyword research tools like Ahrefs, SEMrush, or Google Keyword Planner to find related keywords, search volume, and competition.

  4. Focus on Long-Tail Keywords:
    Long-tail keywords like “best project management tools for startups” have lower competition and higher conversion rates.

  5. Analyze Competitors:
    Tools like Ahrefs can help you see which keywords your competitors rank for and identify gaps in their strategy.

  6. Don’t Forget Question-Based Queries:
    Incorporate question keywords like “how to improve team collaboration” into your content strategy. These are ideal for blogs, FAQs, and video scripts.

Best Practices for SaaS SEO:

  • Build Topic Clusters:
    Create a hub-and-spoke structure where a central “pillar” page links to related content. For example, a “CRM for Startups” pillar page might link to blogs like “Top Features to Look for in a CRM” and “Common CRM Mistakes to Avoid.”

  • Optimize for Featured Snippets:
    Aim to answer questions succinctly to appear in Google’s coveted featured snippet box.

  • Keep It Fresh:
    Regularly update content to keep it relevant and maintain your rankings.

Advanced Strategies for 2025

Inbound is a moving target. To stay ahead, tech marketers need to embrace emerging trends and technologies.

1. Voice Search Optimization

With over 50% of searches expected to be voice-based in 2025, content needs to align with conversational queries. For example, instead of “best CRM software,” target “what’s the best CRM for startups?”

2. AI-Driven Insights

AI tools like Jasper and Clearscope are revolutionizing content creation. These platforms can analyze competitor content, suggest gaps, and even write drafts tailored to your audience.

3. Micro-Moments Marketing

Micro-moments—those instant decisions made during a customer journey—are critical for SaaS. A well-placed retargeting ad during a trial period can increase conversion rates by 18%.

Real-World Case Studies That Should Inform Your B2B SaaS Go To Market Checklist

SaaS go-to-market strategies that heavily weigh inbound will help you win. One of my most rewarding projects involved a SaaS payroll platform building out a truly effective go-to-market strategy. At the time, they were struggling to stand out in a saturated market. By shifting their inbound strategy to focus on niche audiences—like startups with remote teams—we increased organic traffic by 310% in eight months.

Another case involved a SaaS analytics tool. By introducing a freemium model supported by a robust content strategy, we reduced CAC by 42% while increasing customer lifetime value by 33%.

Final Thoughts

Inbound marketing for B2B SaaS companies isn’t a quick win. It’s a long-term investment that pays dividends if done right. The key is having a clear target market, staying ahead of trends, and continually optimizing your strategy.

In 2025, the SaaS landscape will be more competitive than ever, but it will also offer unprecedented opportunities for those willing to adapt. If you can master the art of inbound marketing, you’ll thrive.

FAQs

  • Inbound marketing is a strategy that attracts potential customers through valuable content, tailored experiences, and organic engagement. It’s about earning trust rather than demanding attention to drive B2B sales.

  • SaaS products in B2B markets often have long sales cycles and high competition. Inbound marketing nurtures leads over time, building the trust necessary for high-value conversions.

  • When constructing a B2B go-to-market strategy, SaaS companies should allocate 8–10% of revenue to marketing, with at least half focused on inbound strategies.

  • Inbound marketing typically yields measurable results within 6–9 months, with compounding ROI over time. Keep in mind, however, that this is based on well tuned go-to-market research.

  • Some must-have tools include HubSpot (CRM), Ahrefs (SEO), and Clearbit (data enrichment) for effective inbound strategies.

  • A B2B SaaS go-to-market checklist is a comprehensive plan that outlines how a SaaS company will introduce its product launch, attract customers, and achieve sustainable growth. A comprehensive checklist encompasses positioning, time to market, targeting the right customers, sales channels, marketing efforts, and user retention strategies. A strong GTM strategy ensures that your product reaches the right audience effectively and aligns with your overall business goals.

  • SaaS products often face high competition and long sales cycles. A well-defined GTM strategy helps clarify how to differentiate your offering, identify key customer segments, and streamline the path to revenue generation. Without a comprehensive go-to-market plan, even the best products can struggle to gain traction.

    • Target Audience Definition: Identify the ideal customer profile (ICP) and probable B2B buyers.

    • Value Proposition: Clearly communicate how your SaaS solves specific pain points and market needs.

    • Sales Channels: Decide whether to focus on self-service, sales-led, or product-led growth models.

    • Inbound Marketing: Build content, SEO, and lead nurturing strategies to attract and engage prospects.

    • Retention Plan: Develop onboarding, support, and advocacy programs to reduce churn.

  • When it comes to go-to-market initiatives, Inbound plays a critical role by attracting, engaging, and converting prospects organically. It complements other marketing plan elements by building trust and authority while reducing customer acquisition costs (CAC). Using content marketing, SEO, and personalized engagement, inbound marketing aligns seamlessly with SaaS buyers' self-research-driven journey.


Kurt Fischman is the founder of Growth Marshal and is an authority on lead generation and startup growth strategy. Say 👋 on Linkedin!

Kurt Fischman | Growth Marshal

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