A multi-agent system divides work across agents with different responsibilities. One agent might research, another might qualify information, another might draft an output, and another might check quality before anything reaches a customer or employee.
For Growth Marshal's audience, this matters because most real business workflows are not one-step tasks. A lead intake workflow might require capture, enrichment, qualification, CRM update, routing, follow-up, and reporting. A multi-agent system lets each step be handled by a focused agent instead of forcing one generic assistant to do everything badly.